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About Us

 

 

 

 

 

Proficio Bank Management Team

Richard Holley - Chief Financial Officer

Richard Holley is the Chief Financial Officer of both Proficio Bank and NHB Holdings and serves as Corporate Secretary for both entities. Mr. Holley has extensive experience in the financial services industry in both senior executive leadership and consultative roles. Most recently, Mr. Holley was President and Chief Operating Officer of UnitedHealth Group's Exante Bank, a multi-billion dollar processor of healthcare transactions and a national leader in health savings account administration. Prior to joining UnitedHealth Group, Mr. Holley was the Chief Financial Officer of BMW Bank of North America and served on BMW's Global Banking Board in Munich, Germany. BMW Bank is a multi-billion dollar financial institution serving BMW customers in North and South America. His service on BMW's Global Banking Board brought him experience establishing banking and other financial services entities in numerous countries around the globe. Previously, Mr. Holley was a founder and Chief Financial Officer of Cendant's Wright Express Financial Services which became one of the most profitable banks in the nation. Mr. Holley started his career with Deloitte & Touche as a financial institution specialist serving such clients as First Security Corporation, U.S. Bank, Ginny Mae, and the United States Department of Justice on bank fraud issues. He later joined First Security Corporation as Vice President Internal Audit. Mr. Holley is very active in the community and is a member of the Board of Directors of Arco Packaging and Junior Achievement of Utah. He received Masters Degrees in both Business Administration and Accountancy as well as BS in Accountancy from Brigham Young University.

Brett Carter - President of Proficio Mortgage Ventures

Mr. Carter is a 25-year veteran in the mortgage banking industry and has extensive experience in loan production, risk management, secondary marketing and sales training. He has built several loan production companies to annual production exceeding 1 billion dollars. Mr. Carter has also been active in sales and marketing training. Over the past ten years Mr. Carter has trained over 3,000 financial advisors, loan officers and insurance professionals in sales and marketing strategies for companies such as Genworth, AIG, United Guaranty, Citigroup, The Maryland Mortgage Bankers Association, the National Mortgage Bankers Association and the National Reverse Mortgage Lenders Association.

Mr. Carter entered the Home Equity Conversion Mortgage market as President of Next Generation Financial Services and built the start-up company to the 4th largest reverse mortgage company in the United States.

Mr. Carter has served as the President, Vice President, Treasurer, and Secretary of the Maryland Mortgage Bankers Association as well as the Chairman of the Maryland Mortgage Bankers Association Political Action Committee. He is an active member of the National Mortgage Bankers Association and has served as a Board Member of the National Reverse Mortgage Lenders Association.

Jim Ardoin - Chief Credit Officer

Jim Ardoin joined Proficio Bank in the fall of 2010. He brings to the Bank over 35 years of commercial banking and mortgage experience. During his banking career, Jim has worked for large financial institutions, specialty lenders, interstate banks, community banks as well as the FDIC. Not only does Jim possess considerable lending, marketing and business development, credit and workout experience from such banks as First Interstate Bank, Bank One and MBank, he has also served in several credit card, operational, audit and compliance positions.

During his tenure in banking and financial services, Jim has witnessed periods of rapid growth and periods of sudden contraction in the business community. He understands the value of quality credit underwriting and the need for quick action when loans fail to perform.

 

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